Frequently Asked Questions

• Step 1: Submit an Inquiry - Book Now
• Step 2: Proposal Development – We will prepare a tailored proposal based on your needs. Please allow time for this process.
• Step 3: Contract & Payment – Review and complete the contract and payment to secure your booking.
• Step 4: Delivery & Installation – Our team will handle the setup and installation at your event location.

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Delivery and Event Breakdown Service

• Service Area: We deliver to Putnam County, Westchester County, and beyond. If your event is outside this area, please contact us to discuss special arrangements.
• Delivery Time: We’ll coordinate with you to deliver and set up the balloons at the optimal time before your event starts. Typically, we aim to arrive 2-4 hours prior to ensure everything is perfectly in place.
• Fees: Delivery fees vary based on location and size of the installation. Pricing will be included in your quote.
• Setup and Installation: Our team will handle all setup and installation on-site, ensuring the balloons are arranged exactly as envisioned.
• Breakdown and Removal: After your event, we offer a takedown service for an additional fee. This includes the removal of balloon installations and the collection of any rented items, such as backdrops or stands. 

For any special requests or additional information about delivery, please feel free to reach out! We’re here to make your event as smooth and stress-free as possible.

Due to the ongoing helium shortage, helium services will be limited and offered on a case-by-case basis, depending on the specific needs of your event. Please inquire in advance to discuss availability.

We recommend booking at least 2-4 weeks in advance, especially for larger events or busy seasons, to ensure availability.

We use high-quality latex and foil balloons. Our balloons are available in a wide range of sizes, colors, and finishes.

Durability
Our Durable balloons are thicker than standard options, making them more resistant to popping, especially in outdoor or high-traffic areas. This strength ensures they last longer at events.

Vibrant Colors
Our balloons come in a wide range of vibrant colors, with long-lasting pigments that maintain their hue even after several days of inflation, enhancing overall decor.

Size Variety
Available in various sizes, from smaller to larger options, these balloons offer versatility for different installation needs.

Biodegradable Latex
Made from natural rubber latex, these balloons are biodegradable, providing a more eco-friendly choice compared to non-latex or foil alternatives.

Helium and Air Inflation
They can be filled with both helium and air. While helium-filled balloons may deflate within 8–12 hours, air-filled options can last several days or even weeks.

Stretch and Shape Retention
With excellent elasticity, these balloons can stretch without distorting, making them ideal for creative installations like garlands or arches.

Reliable for Customization
Our balloons are favored for custom printing and intricate designs due to their consistent quality and reliability.

Most of our balloon installations can last anywhere from 1-5 days indoors, depending on the environment. Outdoor installations may have a shorter lifespan due to weather conditions.

We understand that plans can change, and we strive to be flexible with cancellations. However, a 50% cancellation fee will apply. Please note that all sales are final once the order has been delivered to you or your recipient.

Yes! We love collaborating with other vendors, including florists, event planners, and venue coordinators, to create a cohesive design for your event.

Pricing varies depending on the size and complexity of the installation, as well as any customizations. We’re happy to provide a quote based on your specific needs.

We offer balloon installations for a variety of events, including birthdays, weddings, corporate events, baby showers, and more!

We accept multiple payment methods, including Zelle and Venmo, which do not incur transaction fees. Additionally, we accept payments via credit card, PayPal and cash. Please be aware that a 3.5% transaction fee will be applied to all credit card and PayPal payments.